FAQ.s

1.Q.Can I pay by Check or Money Order?

A. Yes you can.To order by Check or Money Order make a copy of the mail order form from this websit. Mark which item(s) you want and send it along with a check or money order made out to to JOHN ALAN ENTERPRISES LLC, 4281 Climbing way Ann Arbor Mi 48103.

2.Q. What is the difference between the Red Oak and the White Pine sets?

A. Red oak is a stronger, harder wood with a distinctive grain and is some what more expensive than white pine so we charge less for The white pine set. The workmanship is the same for either set.

3.Q. Why are you offering these looms with out the pegs installed?

A. In order to offer them at a reduced price and to enable us to produce more in a shorter time frame. We thought that a number of you would like to be a part of the process and make $20 for your time.

4.Q. What is the advantage of making the shuttles out of aluminum rather than plastic?

A. Aluminum is stronger, more flexible and much less likely to break than plastic.

5.Q. Why are you making these loom sets out of wood rather than the plastic you formally used?

A. The new Red Oak and Clear White Pine looms are stronger easier to work and have an ascetic value that plastic just does not have.We think you will love them

6. Q: Does your offer include a manual?

A.Yes It includes an 8 page instruction book and a 12 page pattern book plus instructions to install the pegs (if you purchased a loom with the pegs not installed)and a tying shuttle. Thanks for your interest

7. Q.From the pic, it looks like the pegs are included. Please confirm. Also, do any instructions come with the loom? . Thanks!

A.Yes , all the pegs are included along with the instructions for installing the pegs as well as instructions on how to wind and tie the yarn on to the looms, Thanks for your interest. Love and money Looms

8.Q.Hi I was so happy to find your website. As a child I had a handmade wooden loom. I lost it over the years. Then I got the plastic one, you are so right the pegs break off. Then its useless. My question is in your product description the white pine loom set without pegs installed is $39.95 plus $6.75 & free shipping. What is the $6.75 charge for? Just wanted to know. Thanks Tina

A.Hi Tina, Thanks for your interest in our Love and Money looms. The 6.75 was for shipping costs but we are now offering Free shipping on all of our products.

9. Q. Are these shuttles all the same size? I am interested in knowing whether they are small enough to use when making the coaster. A. , The shuttles are all the same size. We use the yarn needle for the coaster loom. Happy Weaving

10. Q. We have one of your old square looms, but need to replace the shuttle. Could you please let me know if you would ship to the UK? If so we would be interested in one shuttle, plus the more tying shuttles.

A. Sorry but we do not ship out of the US at this time. If you have family or friends in the US we could ship it to them and they could mail it on to you.